VOLUNTEER CODE OF CONDUCT

Volunteer Code of Conduct

A guide to ethical and professional commitment for everyone who volunteers with Mohammad Bahareth Waqf or participates in its approved activities and programs.

Scope of the code: This code applies to all volunteers from the time of application and during any activity, communication, or use of the waqf’s resources. It supplements the Terms and Conditions agreement and Privacy Policy. Volunteering itself confers no authority to represent, authorization, or financial entitlement.

Core standards

Respect and dignity

We treat beneficiaries, families, colleagues, and partners respectfully and fairly, and do not accept discrimination, abuse, bullying, harassment, or exploitation.

Confidentiality and data protection

We protect personal information, beneficiaries’ stories, and contact details, and do not share, retain, or use them outside the authorized task.

Professional integrity

We commit to honesty and accuracy and refrain from unauthorized promises, misleading information, or claiming achievements or powers we do not have.

Beneficiaries and waqf interests first

We place beneficiaries’ safety and dignity and the interests of the waqf above any personal, commercial, or promotional interest.

Professional obligations and role boundaries

1

Representation and authorization

A volunteer may not represent Mohammad Bahareth Waqf, speak in its name, or enter into obligations, agreements, promises, or official correspondence without explicit, specific written authorization from an authorized entity.

2

Financial boundaries

Donations, assistance, or financial support must not be solicited, provided, claimed to be provided, collected, transferred, or brokered in the waqf’s name, through its contact details, or by virtue of volunteer status.

3

Conflicts of interest

A volunteer must immediately disclose any relationship, benefit, commercial offer, kinship, or connection that could affect impartiality, and must refrain from participating in any related decision or activity until written instructions are issued.

4

Digital conduct

Images, names, stories, documents, or conversations concerning the waqf or beneficiaries must not be published on social media, AI tools, or any public platform without explicit prior consent.

5

Safeguarding beneficiaries

A volunteer must remain within the scope of their role, communicate appropriately and safely, and immediately report any danger, abuse, exploitation, or concerning conduct through approved channels.

6

Property and resources

The waqf’s resources, equipment, accounts, and educational materials may be used only for the authorized task. They must not be copied, sold, lent, or exploited for personal or commercial benefit.

Reporting violations

Volunteers must report without delay any abuse, conflict of interest, financial request, claim of representation, or unlawful use of data or resources. Reports must be submitted through official contact channels, avoiding disclosure of sensitive data outside approved channels.

Violation procedures

Violations are reviewed according to their nature and the available information. Measures may include warning the volunteer, restricting or suspending participation, or referring the matter to a competent authority when necessary, within the law and the Terms and Conditions agreement.

Volunteer acknowledgment

By submitting a volunteer application, the volunteer acknowledges that they have read this code and will comply with it, the Terms and Conditions agreement, and the Privacy Policy. Noncompliance with these requirements is grounds for appropriate action under applicable laws and the published terms.

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